SABRE CENTRAL – OPEN CASE LOG

SABRE CENTRAL
Community > Sabre Central
➢ Contact Sabre Support
➢ View Support Cases
➢ Online Support – Finder
➢ Sabre Training
➢ Agent Community
****Travel Consultant must please update their Sabre Central profile (if this has not been done before.)****
SABRE HELPDESK SUPPORT
Customer PIN
Community >
Sabre Central >
Support >
Get Help
SABRE HELPDESK SUPPORT
Customer PIN
Contact Us > Create Case
Step 1
Select an Area / Product
What is your case in reference to ?
SABRE HELPDESK SUPPORT
Customer PIN
Contact Us > Create Case
Step 2
Provide Subject and detailed Description
Attach a screenshot if applicable
SABRE HELPDESK SUPPORT
Customer PIN
Contact Us > Create Case
Step 3
Depending on the Area / Product you can select from
1) Online Case or
2) Callback option (ensure contact details are correct,
helpdesk agent will call agent back on contact details
provided) 1
2
SABRE HELPDESK SUPPORT
Customer PIN
View Open Ticket
Sabre Central Home Page > Support Cases
Sabre Central > Support > My Support Cases